72 Notes

So to recap:

"Please don’t update unless you’re using ePrint." (I am trying to set up ePrint. It fails with a generic error message that the Internet suggests is fixable via a firmware upgrade.)
"There is a serious problem." (No explanation of problem.)
"HP is working on a fix." (Dated SEVEN MONTHS AGO.)
And the “live support” link goes to a premium service because of course it does.
This is the worst thing in the world.

So to recap:

  • "Please don’t update unless you’re using ePrint." (I am trying to set up ePrint. It fails with a generic error message that the Internet suggests is fixable via a firmware upgrade.)
  • "There is a serious problem." (No explanation of problem.)
  • "HP is working on a fix." (Dated SEVEN MONTHS AGO.)
  • And the “live support” link goes to a premium service because of course it does.

This is the worst thing in the world.

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    I say both!
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    I’ve vowed to never buy HP products again.
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